Chad Ketler, President & CEO
Mr. Ketler has been with Community Properties of Ohio since its inception in April 2003. He is currently President & CEO of Community Properties of Ohio Management Services (CPO Management), an affiliate of Ohio Capital Corporation for Housing (OCCH). CPO Management began as a $133 million preservation initiative, consisting of 250 buildings and 1,385 scattered-site units in seven inner-city neighborhoods. This effort sought to create neighborhood stability and a climate of revitalization through housing renovation and effective management. Mr. Ketler is responsible for directing all facets of the organization including financial management, operations and business development. He also serves as the President & CEO of the 501(c)3, Community Properties Impact Corporation (CPO Impact) and plays a key role in maintaining the mission-driven focus of the organization.

Mr. Ketler serves on the Ohio Housing Finance Agency (OHFA) Compliance Advisory Committee. He is an active member of the CAA (Columbus Apartment Association), represents CPO nationally through NAHMA (National Affordable Housing Management Association), and is the current President of MAHMA (Midwest Affordable Housing Management Association).

 
         
   

Shawn Steen, Chief Operating Officer
Mr. Steen joined Community Properties of Ohio in April 2017 as Chief Operating Officer. He is responsible for the oversight and coordination of day-to-day operations of Property Management, Compliance, Maintenance, Marketing and Communications. He works closely with the CEO and Executive Leadership Team to implement strategic business objectives, manage the overall operations of the organization, develop and maintain strong relationships with key partners.  Mr. Steen has more than 16 years of experience in affordable housing, primarily working with the HUD Section 8 Performance Based Contract Administration (PBCA) program in a variety of roles. He worked with the PBCA teams in Ohio and Washington D.C. and most recently was the Director of Operations for the Contract Administration team responsible for Florida and the U.S. Virgin Islands. Mr. Steen also assisted with special projects including the delivery of Disaster Recovery funds through the New York Sandy Recovery Project in 2013.

Mr. Steen is active with multiple regional and national affordable housing affiliations and currently serves on the Board of Directors for the National Leased Housing Association. He holds a Bachelor’s of Arts degree from The Ohio State University.

 
         
   

Dr. David Campbell, Organizational Development Consultant
Dr. David Campbell initially worked with OCCH as a consultant on due diligence and acquisition of the original 1,385 units of the CPO Management portfolio. In 2004, he became the Chief of Staff for CPO Management, affiliate of OCCH, with primary responsibility of implementing management systems and processes needed to build a customer-focused, mission-driven culture of continuous improvement. This included implementing a Balanced Scorecard approach to strategic planning and performance management, with supporting operational metrics; leadership and team development; staffing and staff development. In September of 2015, Dr. Campbell returned to his consulting practice and continues to actively work with CPO leadership as Organizational Development Consultant.

Dr. Campbell has worked for over two decades in organizational development consulting. As a facilitator with the Chief Executive Network for over twenty years, he has worked with CEOs and senior executives from hundreds of companies large and small, who come together to share expertise and shorten the learning curve in improving organizational performance. Dr. Campbell received his Bachelors and Masters of Psychology degrees from Brigham Young University, and his PhD from Purdue University.

 
         
   

Barry Stayer, Chief Financial Officer
Mr. Stayer joined Community Properties of Ohio in July 2013 as Chief Financial Officer.  He provides asset management level oversight and financial projections as well as overseeing all day-to-day operations of the accounting department. He has over 20 years of finance and accounting experience in the non-profit, public, and affordable housing industry. Mr. Stayer has demonstrated a strong commitment to non-profit organizations, serving as a member of the Board of Trustees for a number of organizations, as well as serving on finance committees and performing financial reviews for several small non profits. He holds a Bachelor of Science in Business Administration and Finance degree from The University of Akron.

 
         
   

Regina Clemons Director of Resident Services
Ms. Clemons joined Community Properties of Ohio in November of 2016 and is responsible for providing leadership to CPO's resident service division, CPO Impact. She applies her expertise in quality assurance management and fiscal responsive expertise to seek highly-successful and cost-controlled results. Ms. Clemons began her career as a Senior Service Coordinator with the Lucas Metropolitan Housing Authority in Toledo, OH. She brings over 25 years experience in non-profit management and housing. She is a strong visionary, delivering success through building, leading, and inspiring staff that realizes and increases performance while remaining dedicated to providing comprehensive solutions that satisfies the organization goal.

 
         
 
 

Denise Liston, Director of Compliance
Ms. Liston joined Community Properties of Ohio in February of 2013, and was promoted to Director of Property Management in July 2013.  Prior to joining the company, she held the position of Compliance Manager for a large non-profit organization specializing in the Low Income Housing Tax Credit program for over 10 years.  In 2017, Ms. Liston accepted the position of Director of Compliance and is responsible for providing leadership in the areas of compliance, administration and training. She is responsible for ensuring regulatory compliance of all CPO affordable housing programs including HUD Section 8, LIHTC, HOME and Shelter Plus Care. Her professional designations include Housing Credit Certified Professional (HCCP), Specialist in Housing Credit Management (SHCM), and Certified Professional in Occupancy (CPO). 

 
         
    Halle Pelger, Maintenance Manager
Ms. Halle Pelger joined CPO Management in January of 2015, and was promoted to Maintenance Manager in 2016. She is responsible for overseeing the day-to-day maintenance operations of the CPO Initiative and third-party scattered-site business teams. Prior to Community Properties of Ohio, she worked as Chief of Staff to the Ohio Secretary of State, and brings 10 years experience in government and political service. She holds a Bachelor’s in Political Science from Miami University.

 
         
   

Ted Pearson, Project Manager
Mr. Ted Pearson joined Community Properties of Ohio (CPO Management) in 2007 as Maintenance Manager, responsible for the oversight of all maintenance operations of the CPO initiative and third-party scattered-site business teams. He was instrumental in building a strong team of skilled technicians and substantially reducing operating costs. He implemented a strategic preventative maintenance program, setting exceptional quality of work standards within the department.  In 2016, Mr. Pearson transitioned into the role of Project Manager, providing capital needs assessments and project management throughout the portfolio, maximizing asset quality through the LIHTC compliance and beyond. He is responsible for providing insight and leadership to the organization and contractors working on our behalf. Mr. Pearson brings over 16 years technical experience in maintenance and continuous improvement.

 
         
   

Rod Suman, Information Technology Manager
Mr. Suman has more than 22 years of experience in Information Technology field in both the public and private sectors. The primary focus throughout his career has been improving the efficiency of business processes through the management, architecture and engineering of large scale technology solutions. In 2014, he joined Community Properties of Ohio to oversee the Information Technology needs of the company and to increase the operational standards, integration capabilities and efficiency of the company’s core information systems.

 
         
   

Sarah Lewis, Marketing & Communications Manager
Ms. Lewis joined CPO Management as Marketing Coordinator in December, 2009 and was promoted to Marketing & Communications Manager in August 2012. Her responsibilities include working with leadership, management and resident service staff to direct marketing and communication efforts on behalf of the organization and across all housing multiple housing partnerships and supportive service initiatives. She is engaged in the development and execution of strategic and effective communications plans and ensures all internal and external communications are aligned with business objectives. Prior to Community Properties of Ohio, she worked with regional and national market rate housing developers including Dominion Homes and Lennar Urban. She brings over 18 years experience in residential, retail and multifamily real estate industries.

 

 




 
 

 

CPO is redefining the way inner-city property management companies do business.

Through the partnership and commitment of our investors, CPO implemented a nine-phase redevelopment plan committing approximately $50,000 to each unit in the portfolio. Driven by the desire to connect residents to an integrated network of supportive service providers in the community and offer programs where none existed before, CPO has secured funding from organizations like United Way and the JP Morgan Chase Foundation to create opportunities for families and children to get connected and get results. Concerned about the criminal element in our neighborhoods, CPO has partnered with the Columbus Police Department and the Department of Safety and other civic groups to implement our Eliminate the Elements program, designed to eliminate criminal activity and empower residents to build safe communities. This program allows CPO to hire off-duty police officers to work special duty and patrol CPO and neighboring communities in a CPO police cruiser leased from the City of Columbus.

CPO’s unique community-based management approach facilitates the best thinking of key partners in creating a national model of stabilized family housing.



910 East Broad Street , Columbus, OH 43205   Phone: (614) 253-0984
© 2006 Community Properties of Ohio Management Services. All rights reserved.


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